In today’s connected world, your brand’s online reputation is often the first—and sometimes only impression customers see. Whether you’re a wellness clinic in Trivandrum, a D2C brand in Bangalore, or an event organizer in Chennai, one poor review can damage trust.
At StartGenie, we take a proactive approach to Online Reputation Management (ORM)—tracking feedback, responding empathetically, and promoting your brand’s strengths. The result? A digital presence that reflects your true value.
Over 90% of buyers read reviews before making a purchase. Negative ratings, even a few, can create ripple effects across your entire funnel.
Positive reviews + quick responses = higher trust. And trusted brands convert more and retain longer.
In the digital-first landscape, how you are reviewed, rated, and ranked online becomes your reputation even before users visit your website.
StartGenie’s Complete ORM Process
We track:
We:
Your brand shows customers that you listen, learn, and improve.
We encourage satisfied customers to:
Ideal for hospitality in Kochi, clinics in Trivandrum, or fashion stores in Chennai.
We publish:
When serious issues hit:
You get:
We use this data to refine your messaging, tone, and outreach every month.
A growing services company was struggling with low review scores after handling a few customer issues poorly. StartGenie stepped in with a strategic ORM campaign involving review replies, positive content creation, and a new review collection system. Over three months, their average star rating rose from 3.2 to 4.6, review volume doubled, sentiment became 85% positive, and their local search rankings climbed higher.
In 2025, your digital reputation is your brand’s frontline. StartGenie helps South Indian businesses monitor, manage, and magnify their online presence. From review recovery to SEO suppression, we turn public perception into brand power.
Partner with StartGenie — and let your reputation work for you.
